Whether you’re a retailer, distributor, or simply curious about TERRA, our team is here to connect.
Let’s make everyday care more conscious, together.
HOW WE CAN HELP?
Customer Care
We stand behind every TERRA creation. If something isn’t right, reach out, and we’ll do it carefully.
Wholesale & Distribution
Interested in stocking TERRA or partnering for regional distribution? Let’s grow conscious care together.
Media & Collaborations
Want to feature TERRA or collaborate on eco-luxury storytelling? We’d love to create something meaningful with you.
Frequently Asked Questions
Discover the answers to your frequently asked questions about our products and services.
Is Terra Wipes suitable for all skin types, including sensitive, acne-prone, or eczema-prone skin?
Yes. Terra Wipes are dermatologically tested and made with gentle, plant-based ingredients. They are free from alcohol, parabens and harsh chemicals, making them safe for all types of skin, including sensitive and eczema-prone skin.
How often can I safely use Terra Wipes?
Terra Wipes are designed for daily use and can be used multiple times per day whenever needed. Their natural, skin-friendly formulation ensures they remain gentle even with frequent use.
What is the correct way to use Terra Wipes?
Gently remove a wipe from the pack and apply it directly to your skin. Avoid contact with the eyes, and do not use on broken or severely irritated skin. Once used, dispose of the wipe responsibly, do not flush.
How will my Terra Wipes order be delivered?
Every Terra Wipes order is packed securely in eco-conscious packaging and shipped promptly to preserve freshness and ensure safe delivery.
Are Terra Wipes cruelty-free?
Yes. All Terra products, including our wipes, are 100% cruelty-free and never tested on animals.
What is the shelf life of Terra Wipes, and how should they be stored?
Terra Wipes have a shelf life of 24 months from the date of manufacture. To keep them fresh, store in a cool, dry place away from direct sunlight, and reseal the pack tightly after each use.
Do Terra Wipes contain any common allergens?
Terra Wipes are carefully formulated to be free from common irritants such as alcohol, parabens, fragrances, and chlorine. However, we always recommend checking the ingredient list if you have specific allergies or sensitivities.